Compliance & Risk

Compliance and integrity are fundamental components of MAN’s strategy and must be practised at all levels of the Group and by all employees, i.e. the Executive Board, managers and each individual employee.

On the one hand, this involves compliance with legal regulations as well as internal company guidelines, rules and standards. On the other hand, integrity as one of the five corporate values is the basis of an open corporate culture. Here, the focus is on awareness and understanding how to act sustainably and with integrity in every situation in working life. The basis is provided by the Code of Conduct as a set of rules for all MAN employees. The MAN Governance, Risk & Compliance (GRC) organisation supports employees with various measures to ensure that compliance and integrity are lived and implemented throughout the Group. Each employee is responsible for complying with internal and external rules and laws. And this responsibility does not end at the workplace. Just as the company is aware of its responsibility to society, MAN also sets expectations for compliance with social responsibility for business partners. This includes, for example, the Statement on the UK Modern Slavery Act  – MAN explicitly refers to measures to ensure compliance with human rights within and outside the company.

MAN is also committed to compliance outside its own group boundaries. The GRC organisation regularly exchanges views with experts from business and academia on current compliance topics.

Together with TRATON, MAN supports and promotes the fight against corruption and represents this position together with other business enterprises in the following organisations:

Transparency International

United Nations Global Compact

German Institute for Compliance (DICO)

MAN is exposed to a large number of risks – because entrepreneurial activity is not possible without risks. These result from the entrepreneurial actions themselves or external influences. MAN has therefore implemented an effective combination of risk management systems geared to the concerns of its business activities.

The following management systems rolled out worldwide form the basis for MAN’s risk management:

• Business Continuity Management (BCM)
• Enterprise Risk Management (ERM)
• Internal Control System (ICS)
• Continuous Controls Monitoring (CCM)

The information obtained is aggregated, placed in the overall context of the company, managed by risk officers and regularly reported to the Executive Board and relevant decision-making bodies.

Integrity and compliance with laws and regulations as well as the principles laid down in the Code of Conduct and the Code of Conduct for Suppliers and Business Partners are top priorities and cornerstones of our corporate culture. To meet these values and to avoid or minimize potential risks due to regulatory violations, it is crucial that potential regulatory violations by employees or external partners are identified at an early stage, clarified, and stopped, and that disciplinary measures are applied where necessary. To encourage a speak-up culture and to detect potential wrongdoings, the TRATON GROUP operates a global independent, impartial, and confidential whistleblowing system managed in collaboration between the Brands and the TRATON Investigation Office.

The TRATON Investigation Office is the central contact point for whistleblowers.The Group-wide whistleblowing system and procedures for conducting internal investigations are governed by an internal Brand Policy.

Our whistleblowing system is based on fundamental principles such as the protection of whistleblowers and persons concerned of or supporting the investigation. We respect whistleblowers’ right to confidentiality, and we uphold the presumption of innocence and fairness of investigations towards any persons concerned. Information received via the whistleblowing system will be reviewed fairly, promptly, and in a sensitive manner and will be treated with the highest level of confidentiality. No actions are taken to identify anonymous whistleblowers. However, any report in bad faith will be treated as serious regulatory violation.

Dedicated functions of MAN Truck & Bus within Governance, Risk & Compliance, Security, Audit, Legal and HR/People and Culture support the investigations. An investigation is only initiated after a careful examination of the facts and reasonable suspicion of a regulatory violation. The MAN Truck & Bus departments involved in whistleblowing and internal investigations work closely with colleagues at the TRATON Investigation Office, especially regarding potential serious regulatory violations.